While you finish the job, the AI replies, books the visit and keeps the lead warm. You check it when you are ready.
Link WhatsApp Business, your email inboxes and an SMS number. Import your existing contacts from a CSV file.
Upload your terms, prices and FAQs. Pick your industry and the stages fill in for you. Rename any of them in Settings.
Needs you shows one day at a time. Each item takes one tap: Done, Delegate, Follow up or Remind me.
Each channel keeps its own colour everywhere in the app, so you always know where a customer wrote from and where the reply will go.
Where most customers already are. Photos and documents land in the same thread as the reply.
Connect more than one inbox. Complaints and quote requests are picked out and handled first.
For customers who text. Reminders and confirmations go out from the same number every time.
Choose your industry and the stages, wording and follow ups match it. Pick one below to see it run.
Most quote requests came in on WhatsApp after 7pm, when the team was off site. The AI now replies straight away and books the site visit from the chat.
“I open Needs you with my coffee and there are four things to decide. That is it.”
Patients moving appointments used to mean phone tag. Now they text, the AI offers open slots, and the edited reply is saved as a template for next time.
“Reception answers the phone for people who need us, not for diary changes.”
Disputes over callout fees took hours of back and forth. The AI drafts a reply from the company terms and shows the clause it used, ready to approve.
“I can see exactly which part of our terms it quoted before anything goes out.”
The AI drafts and you approve. Switch to full replies when you are ready.
Replies are drawn from the terms and documents you upload, with the clause shown.
Every message, edit and action is recorded by day, with who did it.
One switch stops the AI across all channels. Messages keep arriving in the inbox.
If a payment fails we tell you straight away and try again. You see the full timeline before any change to your account.
Only if you want it to. In Shadow mode every reply is a draft you approve. You can switch to full replies per channel when you trust it.
A 20 minute call. We set it up with your industry stages and a few of your real questions, so you see replies in your own words.