How 24x7 Automation manages multiple channels in one place, what it connects to, how it is priced and how you stay in control.
WhatsAppEmailFacebookInstagramLinkedIn
One dashboard
24x7 Automation is an AI front desk. It brings your emails, WhatsApp, Facebook, Instagram and LinkedIn conversations into one unified dashboard, sorts each one into its own folder, drafts replies in your voice and prioritises what needs a response, so you only step in when a decision needs you.
Only if you want it to. In Shadow mode every reply is a draft you approve. You can switch to full replies per channel when you trust it, and one switch pauses the AI across every channel.
WhatsApp Business, email, Facebook, Instagram and LinkedIn. Each channel keeps its own colour and its own folder in the dashboard, so you always know where a customer wrote from.
Yes. Connect several email addresses (Gmail, Outlook, Hotmail and others), and several WhatsApp numbers, all in one place. Multiple accounts are included in tailored plans.
No. Messages are collected and managed in the right folder instead of arriving as a stream of notifications. When you open the dashboard you see what needs a response now, and the rest is already drafted or handled.
The dashboard shows one day at a time. Every conversation has a toolbar with Done, Delegate, Follow up and Remind me, and each action is recorded on the day you took it, so you can see exactly what is left.
Complaints are flagged and drafted for your approval, never sent on their own. The draft is built from your own terms and documents and shows the clause it used, so the reply is specific rather than generic.
Yes. Your industry sets sensible stages to start with, and you can rename, reorder or remove any of them in Settings.
Upload a CSV file from your current system or phone. We match the columns and show you a preview before anything is imported.
Yes. Every business starts with a two week trial. If you decide to continue, we take one annual payment. There are no monthly payments to track.
Pricing is tailored to your business, based on the channels you use, the volume of conversations and your team size. You get one fixed price, so you always know what you will pay. Book a demo and we will quote you.
Any business that answers customers by message: construction and trades, home services, clinics and dental, salons, real estate, legal and accounting, hospitality, garages, education and fitness, and many more. Pick your industry and the stages and wording match it.
Yes. Tell us where your business is slowed down and we design a solution around it. You approve the solution and the price before we build anything. See our custom automation page for how it works.
No. We connect your domains and platforms to our system, but we do not have access to see your emails, WhatsApps or social messages. Your conversations are end-to-end encrypted, so they stay private to you.
Your conversations are end-to-end encrypted. The access you grant to a channel, such as your email connection, is kept in an encrypted vault and never in plain text. You can disconnect any channel at any time, and every action is recorded in an audit log by day. We explain how data is stored in plain language on our security page.
Book a demo. We set it up with your industry stages and a few of your real questions, so you see replies in your own words. You then start your two week trial.
Still have a question? Book a demo and ask us directly.