24x7 automation
Restaurants and hospitality

Group bookings and event enquiries come in during the busiest hours of service. 24x7 Automation answers with availability and deposit terms, holds the table and confirms the booking.

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One dashboard
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Restaurant manager at the pass checking a group booking message beside the bookings diary
A sample conversationWhatsApp
Ravi, BirminghamTable for 14 on Saturday the 17th?
Reply drafted for youWe can seat 14 at 19:30. Groups over 10 need a £10 per head deposit. Shall I hold it for you?

  • !Booking messages arrive mid service
  • !Group and event enquiries need deposit and menu details
  • !Social media messages are checked only occasionally

  • ✓Availability and deposit terms are replied to instantly
  • ✓Tables are held and confirmed as stages
  • ✓Instagram and Facebook enquiries are collected with the rest
Multiple channels. One place.

Customers write wherever suits them. Each channel gets its own folder, so you never chase six apps to find one message.

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One dashboard
Stages

These come ready set up for your industry. Rename, reorder or remove any of them in Settings.

  1. 01New
  2. 02Enquiry
  3. 03Held
  4. 04Confirmed
  5. 05Seated
  6. 06Lost
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One dashboard

A 20 minute call. We set it up with your industry stages and a few of your real questions, so you see replies in your own words.

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