The AI prepares every reply, on every channel. You decide what is sent from one place, and you can see exactly where each answer came from and who did what.
Shadow mode
The AI drafts and you approve. Switch to full replies when you are ready.
Answers from your sources
Replies are drawn from the terms and documents you upload, with the clause shown.
Full audit log
Every message, edit and action is recorded by day, with who did it.
Pause at any time
One switch stops the AI across all channels. Messages keep arriving in the dashboard.
24x7 Automation connects your platforms to our system, but we do not have access to read your emails, WhatsApps or social messages. Your conversations are end-to-end encrypted, and we explain how it all works in plain language.
End-to-end encrypted
Your conversations are protected with end-to-end encryption, so the messages that pass through 24x7 Automation stay private to you.
We cannot read your messages
We connect your domains and platforms to our system, but we do not have access to see your emails, WhatsApps or social messages.
You choose what connects
Each channel connects only with the access you grant. Disconnect a channel at any time and it stops.
Connection access kept safe
The access you grant, such as your email connection, is held in an encrypted vault and never stored in plain text.
Nothing hidden
We explain how your data is stored and who can reach it, in plain language. You have the right to know where your information goes.
A record of every action
Every message, edit and action is logged by day, with who did it, so you can always see exactly what happened.
What 24x7 Automation can do
- ✓Connect to the channels you choose to authorise
- ✓Prepare reply drafts from your own terms and documents
- ✓Show you your own dashboard, folders and audit log
What it cannot do
- ✕Read your private emails, WhatsApps or social messages
- ✕Send anything on your behalf while Shadow mode is on
- ✕Keep a channel connected after you disconnect it
Complaints are never sent automatically. They are flagged, and the AI drafts a reply from your own terms and conditions and supporting documents, so the answer addresses the real issue.
Each draft shows the clause it used. You can approve it, edit it or take over entirely, and every edit can be saved as a template for next time.
A 20 minute call. We set it up with your industry stages and a few of your real questions, so you see replies in your own words.