Connect every place your customers write to you. Each channel keeps its own colour and its own folder, so messages go to the right place instead of piling up in one noisy inbox.
Most customers already live on WhatsApp. Connect every business number you use and each conversation is collected in its own WhatsApp folder, with a drafted reply waiting. Photos, voice notes and documents stay in the same thread as the answer.
Add as many inboxes as your business uses: Gmail, Outlook, Hotmail, Sky or your own domain. Complaints and quote requests are picked out and handled first, and replies go out from the address the customer wrote to.
Questions sent to your Facebook business page are collected into a Facebook folder alongside everything else. Each one is sorted, drafted and prioritised, so a message sent at midnight is not found three days later.
Instagram enquiries are easy to miss. Direct messages are collected into an Instagram folder, drafted in your voice and prioritised, so a customer who messages after seeing a post still gets an answer on time.
Prospects, partners and recruiters message businesses on LinkedIn and often wait weeks for a reply. Those conversations are collected into a LinkedIn folder, drafted and prioritised so a good opportunity is never ignored.
Seven notifications from seven places make anyone anxious. With 24x7 Automation, two WhatsApp messages, three emails and two Instagram messages do not become seven alerts. Each goes into its own category on your dashboard, where it is drafted, prioritised and waiting.
When you want to check WhatsApp, you open the WhatsApp folder, deal with it and come out again. Then you open email. The system takes the information in and tells you, when you choose to look, what needs a response now.
Connect as many accounts as your business uses: several Gmail, Outlook or Hotmail inboxes, more than one WhatsApp number, and your Facebook, Instagram and LinkedIn business accounts, all in one place.
A 20 minute call. We set it up with your industry stages and a few of your real questions, so you see replies in your own words.