Clinics and dental
Phone tag over diary changes keeps reception busy and patients waiting. 24x7 Automation answers appointment questions on WhatsApp, email and social media, offers open slots and sends recall reminders.
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One dashboard
A sample conversationWhatsApp
Patient, BristolDo you have a hygienist appointment this week?
Reply drafted for youWe have Wednesday at 09:15 or Friday at 10:30. Reply 1 or 2 and we will book it.
- !Reception answers the phone all day for diary changes
- !Patients message outside opening hours and wait until morning
- !Recall reminders are sent inconsistently
- ✓Open slots are offered and rebookings are handled without staff
- ✓Out of hours messages are collected, drafted and ready for the morning
- ✓Recalls are sent on schedule from the same number every time
Multiple channels. One place.
Customers write wherever suits them. Each channel gets its own folder, so you never chase six apps to find one message.
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One dashboardStages
These come ready set up for your industry. Rename, reorder or remove any of them in Settings.
- 01New
- 02Triage
- 03Booked
- 04Attended
- 05Recall
- 06Lost
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One dashboardA 20 minute call. We set it up with your industry stages and a few of your real questions, so you see replies in your own words.