Home services
Home service customers want an answer now, and they message several firms at once. 24x7 Automation replies in minutes, explains your callout fees from your own terms and hands the job to the right engineer.
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One dashboard
A sample conversationWhatsApp
Priya, SalfordBoiler is making a banging noise. Can someone come today?
Reply drafted for youSorry to hear that, Priya. We have an engineer free at 15:00 today. Our callout fee is £65 and covers the first hour.
- !Urgent callouts arrive while engineers are under a sink
- !Disputes over callout fees take hours of back and forth
- !Jobs get passed to engineers by phone and forgotten
- ✓An engineer slot is offered immediately and the booking is recorded
- ✓Complaint replies are drafted from your terms with the clause shown
- ✓Jobs are delegated to the right person and the customer is told
Multiple channels. One place.
Customers write wherever suits them. Each channel gets its own folder, so you never chase six apps to find one message.
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One dashboardStages
These come ready set up for your industry. Rename, reorder or remove any of them in Settings.
- 01New
- 02Qualified
- 03Booked
- 04Job done
- 05Invoiced
- 06Lost
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One dashboardA 20 minute call. We set it up with your industry stages and a few of your real questions, so you see replies in your own words.